Resume
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I come from a background in retail and fast food where practicing good communication and giving exceptional customer service are integral in the workforce. As a Graphic Designer I continue to communicate through typography and imagery while providing companies with exceptional work through my skill set.
Education
CSU:Los Angeles (9/24/15–12/14/18)
Graphic Design BA with Honors "Cum Laude".
East Los Angeles College (2/6/12–12/21/14)
AA - Natural Sciences
AA - Social and Behavioral Science
Work Experience
Keystone Community Services
Marketing & Communications Manager (10/7/24 – present)
• Develop and update communications through social media, company website, and other digital platforms.
• Oversee print and paid advertising to ensure consistent branding for marketing/communications use.
• Identify growth opportunities, research, and create outreach strategies to help plan and market events.
Crawl With Us
Lead Graphic Designer (7/17/24 – 10/4/24)
• Develop and maintain brand identity guidelines, ensuring consistency across all materials.
• Create compelling visual designs for marketing materials, packaging, and digital assets.
• Manage design projects, improve design processes, and workflows.
Every Meal
Marketing Coordinator (10/12/20 – 6/18/24)
• Plan, execute, & track marketing programs such as email, event, and social media via Hubspot.
• Coordinate product, event, content email marketing campaigns & designing content print and digital.
• Developing & managing blogs, website and public relations efforts ensuring a consistent voice.
KConfs (Knowledge Conferences)
Marketing Designer (8/19/19 – 10/9/20)
• Content Design, Spreadsheet Maintenance, Media & Video Production, Customer Service.
• Wordpress site Design, Graphic Design, Social Media Maintenance via HootSuite.
• Follow-Up Calls/Emails, Website Updates and Written Content.
Caribou Coffee
Team Member (9/6/19 – 12/31/19)
• Taking guest orders, managing cash drawer following all cash handling policies and procedures.
• Providing exceptional service between barista duties and cashiering as needed.
• Preparing hand-crafts beverages, and serving Caribou food offerings.
Pacas y Paletas USA (Bales and Pallets USA)
Sales & Marketing Associate (4/1/19 – 6/28/19)
• Social Media Ad Creation Photo/Video, Follow Up messages/phone calls, cold calls.
• Website Updates, Mass Emailing Mailchimp/SendinBlue, Data Capture on Google Sheets.
• Closing Sales, PR Event Plannings/Promotions, Blog Posts/Wordpress.
Inventery
Social Media Content Production Intern (8/1/18 – 9/12/18)
• Help execute social media strategy and campaigns for new initiatives and products.
• Manage studio product photography, photography content, product video content creation.
• Contribute to brand development, visual marketing collateral including print and digital.
Little Caesars
Crew Member (2/18/15 – 5/21/18) (10/6/18 - 6/1/19)
• Provide exceptional customer service as a cashier, greeting visitors, up-selling products.
• Informing customers of goods and services by telephone and in person.
• Counting currency, resolving complaints, issuing refunds, and depositing money.
Kmart
Sales Floor Associate (9/3/16 – 4/21/17)
• Selling products and services, recording sales, assisting with merchandise, pricing, stocking.
• Store maintenance keeping the store neat, clean and organized.
• Working in different departments providing prompt and courteous customer service.
JCPenney
Seasonal Support Specialist (10/24/14 – 12/27/14)
• Operating POS system, ringing up purchases, and handling returns and other discrepancies.
• Assisting guests with merchandise, stocking and organizing product on the sales floor.
• Promoting sales and meeting company quota by signing up customers for credit.
Skills
Indesign
Illustrator
Photoshop
Lightroom
Dreamweaver
Languages
English
Spanish